We welcome contact from everyone who would like our support, or feels they could support us, so please reach out.

Counselling Enquiries

General Enquiries

Call Us

01249 554390

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Find Us

Our address: Top Floor, Saxon Court, 21 Gladstone Road, Chippenham, SN15 3BW

When visiting the office, we do have a car park but with limited space however, there are plenty of car parks within a couple of minutes walk. On arrival, please use the side door located on Flowers Yard with Olive Branch on the entry system. We only accept visits by appointment.

We are afraid to say that we currently do not have disabled access to our offices as we are located on the top floor of a building accessed by stairs.

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Other ways to get in touch

Feedback, compliments or complaints

If you have any feedback, compliments or complaints about Olive Branch, please contact us at

If you would like any information about our complaints policy, please email


If you would like to fundraise for Olive Branch, please contact the team at

Media enquiries

If you are a member of the media looking for comment or assistance with a mental health-related story, please contact the main office.

Information references

If you would like to enquire about references for our information materials please email the main office.

Reproducing our information

If you would like to reproduce any of our information, please read our page on permissions and licensing.

Public affairs

If you’re working in an MP or peer’s office and would like to get in touch with our public affairs team, please email:


If you are concerned about something you have seen taking place at Olive Branch, please follow our Whistleblowing Policy.

Paying in funds to Olive Branch Counselling

Thank you so much for your support. Here are the different ways you can send a donation or fundraising to us:

  • Online via our Crowdfunder page. Donate now »
  • Over the phone: Please call the Supporter Relations team on 01249 554390 (9-5pm, Monday to Friday), who will be able to take a card payment over the phone.

For full information on all the different ways you can support us, please go to our volunteers page.

If you want to pay via BACS or you have a query about donating, please speak to our Supporter Relations team at or on 01249 554390 and they will be able to provide you with the necessary details.